Commitment to Equity & Inclusion

Eastern Health is committed to ensuring that the needs of all consumers, carers and their families as well as our staff, students and volunteers are identified and met in an appropriate and respectful manner. Working in partnership with our communities, Eastern Health will ensure we provide a culturally safe environment that recognises, responds and supports the diverse needs of our consumers and our workforce (Eastern Health Equity & Inclusion Standard 2020).

Appropriately responding to diversity and ensuring Eastern Health is a welcoming and inclusive health service is critical to achieving the Eastern Health vision of “great care, everywhere, every time’. The Diversity and Inclusion Framework (PDF, 434KB) guides Eastern Health to achieve this strategic intent regarding diversity and inclusion.

Eastern Health activities and plans that work towards diversity, equity and inclusion

Snapshot of Diversity Within Eastern Health Communities

  • 29% of Eastern Health patients are born in a non-English speaking country
  • 33,134 of our patients have a primary language other than English
  • Our services are provided in 77 different languages

Source: Eastern Health Annual Report 2021-2022

Country of Origin

The country of birth across the Eastern Health primary catchment population was most commonly identified as Australia (2021 Census) with an average of 65%.

The next most common country of birth was China, where 7% of the population was born. The next most common countries of birth are shown in the graph below including the change from 2016.

Primary Language

The primary population of our catchment speaks a wide variety of languages other than English at home, though almost 70% only speak English.

The most commonly spoken other languages include Mandarin, Cantonese, Greek and Italian.

Aboriginal and Torres Strait Islander peoples

Overall, the Eastern Health catchment population has a lower than average percentage of individuals who identify as Aboriginal or Torres Strait Islander at 0.48%, compared with 0.62% for Greater Melbourne and 0.94% for the whole of Victoria. Considerable differences exist however between the lowest rate of 0.21% in Manningham and the highest at 1.05% in Yarra Ranges.


The largest cohort of the Eastern Health catchment population identifies as having no religious affiliation. Christianity is the second largest.

Support and services for diverse needs

The Aboriginal Health Team is a community-based health service located in Healesville that is accessible by Aboriginal people and their families living anywhere in the Eastern Health catchment.

Language Services provides interpreting and translation services to all sites.

Disability Liaison Team help assist people with disabilities access hospital services

LGBTQIA+ Liaison Team 

Celebrating and supporting diverse communities at Eastern Health

Eastern Health is committed to being an inclusive health service that is responsive to the health and wellbeing needs of lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people and their families.

The Eastern Health Rainbow eQuality Action Plan (PDF, 1MB) articulates our commitment and details the actions we will take to improve the accessibility of our health service to LGBTIQ people.