Eastern Health is committed to providing a safe environment for our patients, families, and friends visiting our sites.

Face masks are no longer required in most areas, including all non-clinical areas; however, we may ask you to wear a surgical mask in specific areas to protect our vulnerable patients. This information will be clearly displayed at the entrance of the unit or ward you are visiting.

We also kindly ask that the following visitors refrain from attending:
• Visitors with symptoms of COVID-19
• Visitors who have tested positive for COVID-19 within the last 7 days
• Visitors who are close contacts of a confirmed COVID-19 case

If you have any questions or concerns about our guidelines, please discuss them with your treating team for assistance.

Please be respectful of other patients and their visitors, especially in shared spaces/rooms.

Birth Suite- A partner and a support person of a pregnant patient can attend the labour and birth for as long as required. Siblings are permitted to visit after the baby is born. If you have COVID-19 at the time of labour, your partner or support person will be able to accompany you in birth suite. Please discuss these arrangements with staff.
Postnatal ward – Two adults are welcome visit (i.e. partner/support person and one other support person or 2 support persons if partner not present).
Siblings of newborn are welcome.
When a patient is in a single room, a partner or support person is welcome to stay overnight.
To make sure our parents and babies get enough rest, visiting hours are 8am-8pm.
Special care nursery and Paediatric ward – Two parents or guardians are welcome to visit until 8pm.
One parent is welcome to stay overnight on the paediatric ward. The space does not safely accommodate more than that.
Siblings of patients may accompany parent/s who are visiting during the day (while in the ward please make sure they stay by the patient’s bedside)
Special Care Nursery is not able to accommodate parents staying overnight, although a breastfeeding person will be supported to attend during the night if needed.
Antenatal clinic – A partner or support person along with children are welcome to attend.
Outpatients and other day procedure areas – Due to available space, please only bring one support person to an appointment. For children, two carers are welcome to accompany the child.
Mental Health services (including adolescent, infant, child, youth, older adult and inpatient units) – There is no restriction on visiting. Visitors are encouraged to contact the service prior to visiting.
Perinatal Emotional Health Service (PEHS) – A partner or support person along with infant/under school age children of the client are welcome to attend.
Inpatient ward areas (adult) including Emergency Department – Two visitors at a time are welcome to visit the patient on the ward or in the Emergency Department. Alternative visitor arrangements, including for compassionate circumstances or carer support overnight will be considered by local care teams.
 
Residential Care Services – Residential Care Services welcome visitors at any time.