Contact us

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Provide your feedback directly to Eastern Health

If you have a concern about current services being provided, please speak to a staff member or the person in charge of the area who can help you. If you do not know the number for the service, please call the Eastern Health Contact Centre on 1300 342 255.

If you would like to contact us about a formal complaint please contact the Centre for Patient Experience in one of the following ways:

  • Call a Patient Relations Advisor on 1800 EASTERN (1800 327 837) who are available Monday to Friday from 9am – 5pm
  • Send an email to feedback@easternhealth.org.au
  • Write to us at the Centre for Patient Experience, Wantirna Health, PO Box 5177, Wantirna South 3152

If you have general or any other feedback that you want to give us please fill out the form below.

If you would like a return phone call to discuss your feedback please include your name and phone number in the box below. We greatly appreciate all feedback to help us know where we are doing well and where we need to make improvements. All feedback is passed on to the relevant manager.

Answering the below questions will help us to make sure your feedback goes to the right staff or services that provided you or your family member with care.