Use our feedback form to let us know what you think.
Your feedback helps us know what we are doing well and where we need to improve.
As your health and wellbeing is important to us, please do not use this form to ask medical questions. Contact your local doctor or present to your nearest Emergency Department. In an emergency, call 000.
Please note that in the interest of workplace safety and wellbeing, we will not respond to threatening or abusive phone calls, emails or messages. Our staff have the right to work in an environment free from aggressive or violent behaviour. Abusive language including swearing, name calling and threats directed at our staff will not be tolerated. We thank you for your cooperation
Impact of Covid-19 Pandemic
As current demands challenge the resources of all health networks, we regret that it may not be possible to respond to your feedback as quickly as we would like to.
- If you require immediate assistance in relation to a patient in hospital or receiving ongoing care, please call the Eastern Health Contact Centre on 1300 342 255 and ask to be put through to the treating team or manager.
- If you submit a feedback form and require a response, we will attempt to do so as soon as possible, however this may be delayed.
Feedback Submitted
Thank you for your feedback to Eastern Health. We appreciate all feedback so that we know what we are doing well and what we need to do to improve. Please note that if your feedback relates to a current patient or outpatient or current user of an Eastern Health service and you have not already done so, you may raise your concerns direct with the Nurse Unit Manager of Manager or manager of the service. If you require a contact number to do so, you may call the Eastern Health Contact Centre on 1300 342 255.
Otherwise, if you have requested a response to the online feedback you provided, we will respond as soon as possible.
If you have any questions in the interim or wish to provide further information, you may call us on 1800 327 837 or via email to feedback@easternhealth.org.au
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