Provide your feedback directly to Eastern Health

Use our feedback form to let us know what you think.

Your feedback helps us know what we are doing well and where we need to improve.

As your health and wellbeing is important to us, please do not use this form to ask medical questions. Contact your local doctor or present to your nearest Emergency Department. In an emergency, call 000.

Please note that in the interest of workplace safety and wellbeing, we will not respond to threatening or abusive phone calls, emails or messages. Our staff have the right to work in an environment free from aggressive or violent behaviour. Abusive language including swearing, name calling and threats directed at our staff will not be tolerated. We thank you for your cooperation

Impact of Covid-19 Pandemic

As current demands challenge the resources of all health networks, we regret that it may not be possible to respond to your feedback as quickly as we would like to.

  • If you require immediate assistance in relation to a patient in hospital or receiving ongoing care, please call the Eastern Health Contact Centre on 1300 342 255 and ask to be put through to the treating team or manager.
  • If you submit a feedback form and require a response, we will attempt to do so as soon as possible, however this may be delayed.

If you choose to provide your feedback anonymously your feedback will be relayed to the appropriate manager for their internal review and awareness. If you require a response to your feedback, please provide your name and contact details.