-
Please note that in the interest of workplace safety and wellbeing, we will not respond to threatening or abusive phone calls, emails or messages. Our staff have the right to work in an environment free from aggressive or violent behaviour. Abusive language including swearing, name-calling and threats directed at our staff will not be tolerated. We thank you for your cooperation.
-
We welcome and encourage patients and their families to give us feedback about their experiences. Your feedback is important to us and helps us know what we are doing well and where we need to improve. You can provide feedback in different ways.
Provide feedback in another language
- Request an interpreter and speak to your healthcare team about your feedback
- Call Language Services on (03) 9981 2736 to arrange to speak to the Patient Relations Advisors with an interpreter during business hours
You may write to us via letter or email in your preferred language and we will arrange for this to be translated at no charge to you. You may also submit feedback in your preferred language.
- Home
- About us
- Publications
- Annual Highlights
- Annual Reports
- Aboriginal Workforce Plan 2023-2026
- Cancer Services Plan 2015-20
- Connect with Respect
- Eastern Health 2022
- Eastern Insight
- Gender Equality Action Plan
- Mental Health Royal Commission Submissions
- Quality Accounts
- Reconciliation Action Plan
- Research Reports
- Strategic Plan 2023-2025
- Turning Point Review
- Organisational Structure
- Consumer and Community Engagement
- Eastern Health Foundation
- Volunteers
- Policies and Guidelines
- Access to Patient Records
- Publications
- Services
- COVID-19 Community Pathways
- COVID-19 Screening Clinics
- COVID-19 Vaccination Clinics
- A–Z Service Directory
- Aboriginal Health
- Acute Specialist Clinics (Outpatients)
- Patient Revenue Services
- Telehealth
- Emergency Department
- Eastern Centre Against Sexual Assault
- Allied Health Services
- Maternity Services
- Mental Health and Wellbeing Service
- Our Response to the Royal Commission into Victoria’s Mental Health System
- Mental Health Wellbeing and Recovery
- Lived Experience Workforce - LEW
- Families where a Parent has a Mental Illness (FaPMI)
- Aboriginal and Torres Strait Islander Social and Emotional Wellbeing
- Child Youth Mental Health and Wellbeing Service
- Adult Mental Health
- Dual Diagnosis
- Older Adult Mental Health and Wellbeing Service
- NDIS
- Consultation-Liaison (CL) Psychiatry
- Eastern Mental Health Service Coordination Alliance
- Spectrum
- Language Services
- Imaging Services
- Pathology
- Alcohol and Drug Treatment (Turning Point)
- Locations
- Research & Ethics
- Latest News
- Guidance
- Research Programs
- Education and Training
- Research Data Services
- Library Services
- Funding Opportunities
- Research Enquiries
- Health Professionals
- Latest News
- Careers
- Contact us
Get Connected