Telehealth connects patients and health care providers to each other, without the need for travelling to Eastern Health facilities. This will reduce your time, costs and stress associated with travelling to an appointment.

A telehealth appointment is just like a normal appointment; only the health care provider you will be seeing and speaking with is on a monitor or TV screen. You will be able to see, hear and talk to them as if they were in the same room as you.

For more information about Telehealth, download our Information Guide (PDF, 493KB) or troubleshooting guide.

Please test your computer set-up prior to each consultation.

Help and Support: Should you require any assistance, please contact the clinic via the phone number on your appointment letter.

If you have tested positive to COVID-19 in the last 7 days and have an upcoming:
• Video (telehealth) consult, your appointment will proceed as planned.
• Face to Face consult, call Ph: 1300 342 255 and discuss what other options you have.