MCCU provides a rehabilitation program in a community mental health residential setting to adults with a lived experience of mental illness. Consumers have multiple daily contacts with members of the nursing and allied health team who work 24 hours per day, 7 days per week, as well as regular contact and reviews with medical staff.

MCCU features a highly structured and supportive physical environment (which includes access to an on-site GP and a Neuropsychologist and a Clinical Psychologist) with staff who will work with consumers and their families/carers to promote self-determination and empowerment, enabling progress towards reaching personal recovery goals, all under the Collaborative Recovery Model.

The psychosocial rehabilitation program is tailored to suit each consumer individually and their length of stay may vary from 6 months to 18 months depending upon their progress towards their identified goals.

This service is for consumers aged 16+ living within the local government areas of Maroondah, Knox, Yarra Ranges and Whitehorse who have a major mental illness and associated decline in psychosocial functioning.

  • Aged 16 years and over.
  • Reside within the designated catchment areas. MCCU services the local government areas of Maroondah, Knox, Yarra Ranges and Whitehorse.
  • Consumers being treated in Secure Extended Care Units along with Forensic consumers will be considered for the MCCU if they have a significant accommodation history within the MCCU’s catchment, or have carers living in the catchment who are involved in their lives.
  • Have an enduring decline in psychosocial function associated with a serious mental illness.
  • Are especially prone to relapse and vulnerability in relation to a decline in psychosocial function.
  • Have a wide range of complex psychosocial rehabilitation requirements.
  • Have a willingness to participate in rehabilitation program activities.
  • Commonly have poor adherence with treatment regimes and difficult to engage.
  • Less intensive services have proven to be unsuccessful in managing and treating this consumer group.
  • Are typically severely challenged in motivation and ability to function independently, and have poor understanding of their mental illness.
  • Require a level of supervision and specialist mental health support only available in an environment that provides 24-hour treatment.

  • All referral inquiries should be directed to the MCCU senior clinician on (03) 98713921. Referrals are accepted from:
  • All parts of the Eastern Health Mental Health & Wellbeing Program and other community based services.
  • A walk through of MCCU is recommended before any referral is accepted, ensuring consumer informed consent.
  • Any subsequent referral will be discussed at the next clinical review with the multi-disciplinary team.
  • If the referral is accepted and a placement is projected, a pre-intake assessment with the consumer will be booked in. Generally, this occurs one to two weeks prior to admission. At the pre-intake assessment, the consumer will be interviewed by two clinicians from the Maroondah Community Care Unit. Referrer, family and carers will be invited to participate in the interview, where appropriate.
  • One or both of the clinicians, who undertook the intake assessment, will present the findings to the multidisciplinary team at the next clinical review. At this meeting it is decided whether the referral meets criteria for an MCCU admission or not. 
  • If the referral is accepted and there are no projected placements, the person will be placed on a waiting list pending future residency.
  • As a general rule referral to the rehabilitation program will not be accepted without the consumer first having a two week residential assessment.
  • For new referrals contact is to be made via current case manager or PDRSS support worker.


Maroondah Community Care

Unit 4 Bona Street

Ringwood East Vic 3135


For current consumers call MCCU

Ph: (03) 9871 3921.

For new referrals, contact is to be made via the current case manager or referring agent


Visiting hours are 4pm – 10pm on weekdays, and 10am – 10pm on the weekends.

We ask that all visitors notify staff on arrival and departure, as well as sign in and out on the registry book at reception.