Ways to pay

Pay my bill

Contact us

- To pay a bill

- To request a refund

- To get a copy of a bill/statement

- To ask about payment options that Eastern Health may be able to support you with

Call 1300 020 276

(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or

Send us an email 

Useful documents

Private Patient Information Sheet (PDF, 124KB)

Private Patient Information Sheet (DOC, 268KB)

Useful links

National Debt Helpline

Eastern Health accepts these payment types:

  • Debit card – Visa or MasterCard
  • Credit card – Visa or MasterCard
  • BPAY® – our biller code and your reference number are on your bill
  • Cash at the Cashier’s office
  • EFTPOS:
    • At the Emergency Department for the overseas visitor Emergency Department fee only. Note that no other payments are possible via EFTPOS at the Emergency Department.
    • At hospital Cashier offices for other payments you would like to make.