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Contact us
- To pay a bill
- To request a refund
- To get a copy of a bill/statement
- To ask about payment options that Eastern Health may be able to support you with
(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or
Send us an email
Useful links
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When a patient receives treatment and care from an Eastern Health site or service, Patient Revenue Services manages billing, claims and payments.
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Eastern Health is committed to ensuring the communities we service receive care that is responsive to their cultural and language needs.
Eastern Health acknowledges the Traditional Owners of the land on which its services operate, and pays respect to their Elders past, present and emerging. Eastern Health is committed to achieving equality in health status between Aboriginal and Torres Strait Islander peoples and non-indigenous Australians.
Eastern Health strives to be an inclusive healthcare service.
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Information about what patients are asked to pay for in a public hospital.
Out-of-pocket expenses that may apply to patients covered by Medicare, and common fees and costs that may apply to patients not covered by Medicare. (Costs are indicative.)
Details about payment methods and ways you can pay your bills.
Pay your bill through our online form.