Ways to pay

- To pay a bill

- To request a refund

- To get a copy of a bill/statement

- To ask about payment options that Eastern Health may be able to support you with

(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or

Eastern Health accepts these payment types:

Bank transfer – from within Australia and from overseas
Debit card – Visa or MasterCard
Credit card – Visa or MasterCard
BPAY® – our biller code and your reference number are on your bill
Cash at the Cashier’s office - To play our part in limiting the spread of COVID-19, we have decided to close all our Cashiers’ offices temporarily. Please pay by another method listed on this page, or call Patient Accounts on 1300 020 276 if you need help paying your bills.
EFTPOS:
- At the Emergency Department for the overseas visitor Emergency Department fee only. Note that no other payments are possible via EFTPOS at the Emergency Department.
- At hospital Cashier offices for other payments you would like to make.

Pay by bank transfer from your bank account to ours. Remember to quote the reference number on your bill.

Bank	National Australia Bank
Account name	Eastern Health
BSB and account number	Our BSB and account numbers are on your bill
Swift code, for international transfers	NATAAU3303M