Ways to pay

Pay my bill

Contact us

- To pay a bill

- To request a refund

- To get a copy of a bill/statement

- To ask about payment options that Eastern Health may be able to support you with

Call 1300 020 276

(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or

Send us an email 

Useful documents

Private Patient Information Sheet (PDF, 268KB)

Useful links

National Debt Helpline

Eastern Health accepts these payment types:

  • Debit card – Visa or MasterCard
  • Credit card – Visa or MasterCard
  • BPAY® – our biller code and your reference number are on your bill
  • Cash at the Cashier’s office
    • At the Emergency Department for the overseas visitor Emergency Department fee only. Note that no other payments are possible via EFTPOS at the Emergency Department.
    • At hospital Cashier offices for other payments you would like to make.