Ways to pay

Pay my bill

Contact us

- To pay a bill

- To request a refund

- To get a copy of a bill/statement

- To ask about payment options that Eastern Health may be able to support you with

Call 1300 020 276

(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or

Send us an email 

Useful documents

Private Patient Information Sheet (PDF, 268KB)

Useful links

National Debt Helpline

Eastern Health accepts these payment types:

  • Bank transfer – from within Australia and from overseas
  • Debit card – Visa or MasterCard
  • Credit card – Visa or MasterCard
  • BPAY® – our biller code and your reference number are on your bill
  • Cash at the Cashier’s office - To play our part in limiting the spread of COVID-19, we have decided to close all our Cashiers’ offices temporarily. Please pay by another method listed on this page, or call Patient Accounts on 1300 020 276 if you need help paying your bills.
  • EFTPOS:
    • At the Emergency Department for the overseas visitor Emergency Department fee only. Note that no other payments are possible via EFTPOS at the Emergency Department.
    • At hospital Cashier offices for other payments you would like to make.