Patient Accounts Services

Pay my bill

Contact us

- To pay a bill

- To request a refund

- To get a copy of a bill/statement

- To ask about payment options that Eastern Health may be able to support you with

Call 1300 020 276

(8.00 a.m. to 4.30 p.m. Monday to Friday (AEST) – except on public holidays) or

Send us an email 

Useful links

National Debt Helpline

When a patient receives treatment and care from an Eastern Health site or service, Patient Accounts manages billing, claims and payments.

  • What you may have to pay for

    Information about what patients are asked to pay for in a public hospital.

  • Fees and costs

    Out-of-pocket expenses that may apply to patients covered by Medicare, and common fees and costs that may apply to patients not covered by Medicare. (Costs are indicative.)

  • Ways to pay

    Details about payment methods and ways you can pay your bills.

  • Pay my bill

    Pay your bill through our online form