Mental Health and Wellbeing Service

Are you or someone you know in need of


If you require immediate help please call


000 ( 24 hours) 

Eastern Health Mental Health Triage Service:

1300 721 927 (24/7 triage line)

For general mental health advice or referrals

for consumers, carers and health professionals.

Beyond Blue

Beyond Blue website

Suicide Help Line

Suicide Line website


13 11 14 Lifeline (24 hours) 

Lifeline website

Kids Helpline

1800 55 1800 (24 hours) 

Kids Helpline website

Safe Steps Family Violence Response Centre

1800 015 188  

Safe Steps Family Violence Response Centre website

The Eastern Health, Mental Health Program is a publicly funded mental health service operating within the Eastern Region of Melbourne providing mental health assessment and interventions for people experiencing severe mental illness. Working from a recovery oriented model, clinicians provide an array of hospital-based, community and specialist services for children, youth, adults and aged people across the Eastern Region.

Entry and advice for consumers, carers and health professionals should call via our 24/7 triage line on 1300 721 927.

Mental Health Services

Our Response to the Royal Commission

Read the latest updates as we work to address the recommendations of the Royal Commission into Victoria’s Mental Health System.

Mental Health Wellbeing and Recovery

When people come to Eastern Health Mental Health Services they can expect to be treated as an individual. Their time with our services is seen as a series of moments forming part of that person’s journey as they learn to master their own recovery.

Lived Experience Workforce (LEW)

Lived Experience Workers draw on their own life-changing experience, service use and their journey of recovery and healing, to support others and make change. They may provide direct support to consumers and Carers through peer support or advocacy, or indirectly through leadership, system advocacy, education, and research.

Families where a parent has a mental illness (FaPMI)

Information & resources for children, parents, carers & professionals

Aboriginal and Torres Strait Islander Social and Emotional Wellbeing

The Mental Health Social and Emotional Wellbeing Team provides a confidential, culturally appropriate mental health service for Aboriginal and Torres Strait islander consumers accessing any eastern health mental health programs.

Child Youth Mental Health and Wellbeing Services

For young people up to the age of 25

Adult Mental Health

For 25-65 years of age

Dual Diagnosis

Improving the response of mental health and drug treatment services to individuals with both mental health and substance use problems.

Adult and Older Adult Mental Health and Wellbeing Services

We provide a range of specialist psychiatric treatments for adult and older adults who are experiencing mental ill-health generally related to aging.


The National Disability Insurance Scheme (NDIS) is the new way of providing support to people with severe and ongoing disabilities.  People with long standing Mental ill-health may be eligible for NDIS supports, if they experience considerable ongoing disability.

Consultation-Liaison Psychiatry

We are a service provided by the mental health program to the acute medical, surgical and woman's health services of Eastern Health. Referrals to Consultant Liaison Psychiatry service are only accepted by the current inpatient treating team.

Eastern Mental Health Service Coordination Alliance

The Eastern Mental Health Service Coordination Alliance (EMHSCA) oversees the development of an integrated multi sector service coordination framework for people with mental health and co-occurring problems, and their carers across the Eastern Metropolitan Region of Melbourne (EMR).


Spectrum is a Victorian statewide service that supports and works with local mental health services to provide treatment for people with personality disorder.