Eastern Mental Health Service Coordination Alliance

"Creating opportunities to work with multi-sectoral partners"

The Eastern Mental Health Service Coordination Alliance (EMHSCA) oversees the development of an integrated multi sector service coordination framework for people with mental health and co-occurring problems, and their carers across the Eastern Metropolitan Region of Melbourne (EMR). Twenty-five (25) services have signed a Memorandum of Understanding and have agreed to collaborate in order to provide a more seamless and integrated response to people with co occurring mental health and other issues in the EMR. They provide governance and expert strategic direction for mental health service coordination in the EMR, ensuring consumers and their carers are central to the process.

The Eastern Mental Health Service Coordination Alliance includes representatives from the following service providers:

  • Anglicare
  • Australian Government Department of Human Services
  • Bolton-Clarke
  • Campbell-Page
  • Connect 4 Health (Community Health Services)
  • Delmont Private Hospital
  • Department of Health & Human Services – Eastern Metropolitan Region
  • Dual Diagnosis Consumer and Carer Advisory Council & Working Group
  • EACH
  • Eastern Community Legal Centre
  • Eastern Health Mental Health Services – Adult Aged, and Child and Youth
  • Eastern Health Turning Point
  • Eastern Homelessness Service System Alliance
  • Eastern Melbourne PHN
  • EMR Regional Family Violence Partnership
  • EMR Dual Diagnosis Response
  • Independent Mental Health Advocacy
  • Inner East Primary Care Partnership
  • Inspiro
  • JobCo
  • Latrobe Community Health Service
  • Maroondah City Council
  • Mentis Assist
  • MIND Australia
  • Mullum Mullum Indigenous Gathering Place
  • NEAMI National
  • Outer East Primary Care Partnership
  • Salvocare Eastern 
  • Uniting Prahran
  • Wellways
  • Yarra Valley Psychology
  • YSAS

There are several tools developed to assist you in navigating mental health and community services. 

  • Head to Health – Online resources for anxiety and depression
  • Eastern Metro Region Mental Health Navigation Tool
  • Developed to support improved access to mental health and associated support services in the Eastern Metropolitan Region of Melbourne, by increasing capacity of service providers to identify the right services at the right time.  It is hoped that it will complement existing resources, guides and directories and act as a quick decision making tool.
  • The First Stop – A guide for families affected by alcohol and other drug.
  • A website for people affected by a friend or family member's alcohol or other drug use. It includes information on where to find quality support and treatment services which are funded by the Victorian and Australian governments.The First Stop provides contact details for services Victoria-wide, so that anybody can get help, no matter where they are in Victoria. 
  • Health Pathways
  • An online resource empowering clinicians with locally agreed information to make the best decisions, together with patients, at the point of care. Each pathway provides clear and concise guidance for assessing and managing a patient with a particular symptom or condition. Pathways include information about making referrals to services in the local health system. Please note: This is not only for doctors. Once you have registered it is easy to access this resource.

EMHSCA has as one of its strategic aims the preservation of its valued partnerships and collaborative practices with the introduction of NDIS to the Eastern Metro Region from November 2017. The following links may support an improved understanding of the NDIS for people who experience mental ill-health.

For all NDIS information visit the NDIS website, contact 1800 800 110 or reply to
For Psychosocial Disability support under NDIS go to
For NDIS Events near you please visit

For Psychosocial Disability support under NDIS go to the Reimagine website.

A useful tool to assist carers in preparing for NDIS - Mental Health Carer checklist, (PDF, 442KB)

The Eastern Peer Support Network (EPSN) is an initiative supported by EMHSCA, funded by the Eastern Melbourne PHN and VMIAC, and auspiced by Eastern Health. Other partners include SHARC/APSU and Vicserv. The EPSN was established in October 2015 to provide a local network for people with lived experience of mental ill health and/or substance use issues who are engaged in providing Peer perspectives and support to people and organisations, and also for those who would like to enter the Peer workforce in future. The EPSN provides a monthly linkage meeting for participants that includes networking, service information, discussion forums and workforce development opportunities.

Our aims are:

• To enable participants to learn about the various services that are provided to consumers and carers within the region.
• To encourage networking amongst like-minded people who wish to be part of the Peer Workforce in the east by the sharing of our combined wisdom.
• To provide targeted education, encouragement, and support to the local peer workforce, and those aspiring to be a part of it.
• To circulate relevant information regarding peer related activities and opportunities.
• To keep you informed of changes within the sectors, including the
introduction of the NDIS.
• To identify key issues and inform organisations about how to effectively engage, develop, and support the peer workforce in this region.

To contact the network coordinator please email