What to expect

Once you are accepted by an Access Clinician, the first appointment is arranged and usually involves the client and their family. In the first couple of meetings a detailed assessment is conducted of your needs and a treatment plan is developed in consultation with you and your family.

There are several types of treatment that may be recommended by your Case Manager. The decision to choose a particular treatment is usually determined by the type of mental health problem you are experiencing but may include or be a combination of the following:

  • Individual therapy
  • Family therapy
  • Group therapy
  • Psycho-education
  • Further assessments
  • Medication
  • Inpatient treatment
  • Day program treatment

Individual Service Plans

Individual Service Plans (ISPs) are agreements between clients and their Case Managers about the diagnosis, treatment and its focus.

They are developed on completion of a psychiatric assessment by the Case Manager with the client and family.

These detail:

  • The major problems
  • Treatment goals
  • Strategies to achieve goals
  • People involved and their responsibilities
  • Time frames