Making a referral

All referrals should be directed to the ICYMHS Access Team during these times:

9-7 on Monday

9-5 pm Tuesday to Friday

Phone: 1300 721 927 (Press Option 2)

ICYMHS is a specialist mental health service, it is recommended that the following supports are considered before contacting us:

  • visiting GP
  • speaking with school welfare coordinator
  • contacting community support services

When speaking with one of our Access clinicians about making a referral, they will ask a number of questions to understand what mental health concerns are occurring to determine the appropriate mental health service.  This may take up to 30 minutes and they may also request consent to get further information from other health professionals.

If ICYMHS is identified as the best service, an Initial Consultation will be offered at an allocated clinic to the child/young person and their family.

 There are times where we will offer alternative referral options outside of ICYMHS.