Making a referral

All referrals should be directed to the CYMHS Access Team during business hours 9-5 pm Monday to Friday on 1300 721 927 (Press Option 2)


For Psychiatric Emergencies after hours/weekends contact a Psychiatric Triage clinician on 1300 721 927

General Practitioners, private health providers, community agencies or young people and parents/carers can refer to CYMHS.  

CYMHS Fax Number: 9843 1266

As CYMHS is a specialist mental health service, it is recommended that the following supports are considered before contacting us:

  • visiting GP
  • speaking with school welfare coordinator
  • contacting community support services

When speaking with one of our Access clinicians about making a referral, a number of questions will be asked in detail to understand current concerns, what is needed and who can best provide it. This may mean offering alternative referral options to CYMHS. If CYMHS is identified as the best service, an Initial Consultation will generally be offered to the child/young person and their family, at one of our community clinics.  

An initial Consultation (IC) is a single session that aims to develop a greater understanding of the issues and to develop with the child/young person and their family, a clear plan about how CYMHS will work together with them to best meet the mental health needs of the child or young person.