Services

Enquire about support for yourself or someone you care for

Call the Intake /Triage number on 1300 721 927 (option 4 during business hours) where you may speak directly to a Clinician who will discuss your concerns with you and assist you to determine the most appropriate course of action.

Each enquiry taken by the triage clinician shall be forwarded to the relevant service to offer support and/or treatment. Services from the Adult and Older Adult Mental Health program may be provided in the home, GP Clinics, Aged Care facility, outpatient clinics or hospital.

Adult and Older Adult Area Mental Health Community Service

When a referral is accepted for a mental health assessment the person or their next of kin will be contacted by a mental health clinician

This is usually conducted by a clinician and doctor to assess the needs and supports of the person and family/ carer. 

Following the assessment and in collaboration with the person and family/carer and general practitioner a recommendation will be made for appropriate treatment or service. 

Hospital Inpatient Unit - South Ward Peter James Centre

South Ward is an acute hospital ward for adult and older adults who require specialist hospital inpatient mental health care. 

During the admission to South Ward members of the multidisciplinary team will work together with the person and family/ carer to develop recovery goals, review treatment and discuss discharge plans.

 The most effective pathway to recovery usually involves a combination of medical and allied health support services.

We practice within the recovery framework and work alongside people and their families and carers to identify and achieve goals to enhance quality of life. 

Health Ageing Service

The Healthy Ageing Service (HAS) is a free government program to support the mental health and wellbeing of older adults living in the eastern and northeastern region of Melbourne. It is funded by Eastern Melbourne Primary Health Network (EMPHN) and delivered by Eastern Health in partnership with St Vincent’s Hospital Melbourne. The HAS program is a 3-year time limited initiative, having opened in September 2020 and finishes in June 2023.

The HAS team focusses on providing responsive specialised advice to referrers and provide early/brief intervention for people with mild to moderate mental health needs.

The service works with older peoples’ existing care and support networks, such as their family, GP and other professionals, in Residential Aged Care Facilities (RACFs) or to support them to remain in their homes within the community.

Once joining the program, together we shall explore your ideas to develop and strengthen your mental health and overall wellbeing through either individual or group sessions and support you to work towards achieving positive outcomes..

HAS wishes to proactively support Aboriginal and Torres Straight Islander peoples, and adopts a holistic approach in line with cultural best practice. We are partnered with the Social Emotional Wellbeing Team to co-faciltate supporting for our older First Nations consumers.

HAS referrals can be processed via Triage on 1300 721 927

General enquiries and feedback can be emailed to HASR@easternhealth.org.au