Carers Offering Peers Early Support (COPES)

COPES operates in two key localities:

In the Ringwood locality in partnership with EACH (Eastern Access Community Health)
Phone 9955 1177
In the Box Hill locality in partnership with MIND
Phone 9843 5800

Carers Offering Peers Early Support (COPES) provides peer support and information to families and carers whose family member or friend is using Eastern Health’s Adult Mental Health Service.

Based at the Adult Inpatients Units and the Community Clinics, COPES workers provide face to face or telephone support to help families and carers navigate mental health services and link you in with carer support options.

This service is staffed by people who have cared for a family member or friend who has used the mental health services.

Eligibility Criteria

This service is for family and carers of individuals using the Eastern Health Adult Mental Health Services, including the inpatient units.

Families and carers of individuals accessing services from EACH or MIND may also be eligible for this service. Please contact us for more information.

Referral Information

Families and carers can self refer by contacting the relevant area COPES service (based on where they or their family member/friend lives)

A referral is required when family or carers are referred by an agency or health professional. See attached referral.


Frequently Asked Questions

Eastern Health provides this service at the following locations:



Maroondah Hospital IPU 1 & 2, Grey St, East Ringwood. 3135


P 9955 1177


Part time across Monday, Tuesday and Friday. Please leave a message if no one is in attendance.

Car Parking
2 hours meter car parking around the hospital
Public Transport
Train to East Ringwood Station.  Bus service to hospital.

Box Hill


Level 1, 43 Carrington Road,  Box Hill 3128


P 9843 5800


Part time over Monday, Tuesday and Thursday.

Car Parking
Up to  4 hours meter car parking in Cambridge and Carrington Road.
Paid parking at Box Hill Central shopping centre, enter from Carrington Road or Station Street.
Public Transport
Train or bus to Box Hill Station, short walk to Carrington Road