Eastern Centre Against Sexual Assault (ECASA) - Services


Feelings after sexual assault

Information for men who have been sexually assaulted

Information for parents or caregivers of a child sexual assault victim

Helping the child victim of sexual assault

What is 'grounding'?

Information in other languages

Easy Read - Simple Language Information

24/7 Support: 1800 806 292


ECASA provides a free counselling and support service to people who have experienced sexual assault either recently or in the past. The service is also available to non-offending family and friends. ECASA’s counsellors are trauma specialists with degrees in psychology, social work or counselling.

Services include:

  • Face to face and telephone counselling and support
  • 24 hour access to crisis care services for adults who have been sexually assaulted within the last two weeks
  • Therapeutic group work
  • Information and referral to other relevant services
  • Community education
  • Secondary consultation and training for professionals

How to access a service

You do not need a referral from your GP to use our service. You can call our duty worker on 9870 7330 and an initial assessment appointment will be arranged for you.

Health professionals wishing to refer a client can call our duty line with the client present.

People who have been sexually assaulted during the past two weeks are offered an immediate crisis care service.

 ECASA button draft

Frequently Asked Questions

All our files are confidential. However there are limits to confidentiality where files are subpoenaed to court.

Where safety concerns exist a Counsellor/Advocate will exercise their duty of care i.e. contacting mental health services if you are suicidal, Child Protection if you are currently being abused and are under 18 years or police if you disclose an assault by an adult and are 16 or under.

You will be offered an initial appointment with our service within a few days of your call. There may then be a wait for a service but support will be available to you during this time via our duty line or via the Sexual Assault Crisis Line after hours. Priority for a service is given to children, young people and those who have experienced recent sexual assault. 

ECASA currently has a team of women and one man. The duty worker will ask if you have a preference for the gender of your counsellor/advocate.

No. Unless you are 16 years or younger and have been assaulted by someone over 18 or you are under 18 and there are current protective concerns. Counsellor/advocates can help you explore your options around reporting to police if this is something you are considering, but it is your decision.

ECASA Counsellor/Advocates will ask for basic information about your experience of sexual assault, but the focus for counselling is on the impact.


Online Inquiry

Do you have a question about ECASA? Enter your details and inquiry below and our friendly staff will get back to you as soon as possible?


Our main office is in Ringwood East.

Appointments are also available at Box Hill, Deakin University, Camberwell Doncaster, Glen Waverley, Hawthorn, Healesville, Knox, Nunawading and Yarra Junction.


P 9870 7330 or 9870 7310 (Business Hours) or 1800 806 292 (24 hours)

F (03) 9879 8306


The duty line is open for support Mon - Fri 9am - 5pm.

Counselling is available at Ringwood East:

Mon 9am - 8.30pm

Tues - Fri 9am - 5pm

24 hour access to crisis care services (recent sexual assault) is available via the business hours phone number (9870 7330), or after hours via the statewide Sexual Assault Crisis Line (1800 806 292).

Car Parking
Available on site at Ringwood East. Outreach location parking varies.
Public Transport
By train or bus to Ringwood East and close to most other outreach locations.