Consumer Workforce

Consumer Support - Victorian Mental Illness Awareness Council (VMIAC)
VMIAC is the peak Victorian organisation for people with a lived experience of mental health or emotional challenges.

Carer Support - Tandem
Tandem is the Victorian peak body representing family and friends supporting people living with mental health issues

Self Help Addiction Resource
Centre (SHARC)
Self Help Addiction Resource Centre (SHARC) promotes self-help approaches to recovery from severe alcohol and drug related issues.

Centre for Mental Health Learning (CMHL)

The Centre for Mental Health Learning (CMHL) is the central agency for public mental health workforce development in Victoria.

Other Resources

Consumer Workforce

Consumer workers are people in paid positions that require a lived experience of mental health challenges and issues as an essential part of the selection criteria.

Consumer workers may provide direct support to consumers through peer support or advocacy, or indirectly through leadership, system advocacy, education, and research.

Consumer Consultants

The Consumer Consultants aim to promote consumer participation across the service in order to enhance the quality of treatment and care provided for consumers.
This is achieved by representation within service development both internal and external, involvement in consumer feedback mechanisms, supporting co-ordination of external consumer & carer participation, and being active in direct connection supports, and group facilitation for consumers across the mental health program.

Consumer Peer Support

Peer Support Workers offer emotional support to people through their lived experience of mental-ill health and recovery. Trained in Intentional Peer Support they draw on mutuality and knowledge of lived experience to support recovery and wellbeing; provide information about community networks and support for consumers to re-engage with the community.
Peer Support Workers provide the missing link between clinical and community care for people.

Consumer Peer Support Worker in PARC

These peer support roles have been developed specifically to establish peer connection with consumers accessing the Prevention and Recovery Care Unit (PARC). The role is based at PARC and is both part of the PARC clinical in-reach team as well as part of the broader lived experience workforce team.
Peer Support Workers offer emotional support to people through their lived experience of mental-ill health and recovery. They draw on mutuality and knowledge of lived experience to support recovery and wellbeing; provide information about community networks and support for consumers to re-engage with the community.
Peer Support Workers provide the missing link between clinical and community care for people struggling with their mental health.