Alternative options to the Emergency Department

During periods of high demand in our Emergency Departments, it is important that our community continue to receive the care they need.

The emergency department is for emergencies. People with non-urgent, non-life-threatening conditions should expect long waits.

There is a range of alternative care providers in our local area.


Find out more about the Emergency Department.


Priority Primary Care Centres

Free healthcare (with or without Medicare), free parking and short waits

Maroondah -

Forest Hill -

Heidelberg -


Access the Victorian Virtual Emergency Department

The Victorian Virtual Emergency Department is a public health service for treating non-life-threatening emergencies, from your home or anywhere in Victoria. It provides video consultations 24hrs a day, seven days a week.

Victorian Virtual Emergency Department