Our Eastern Health Access team can support your entry into our service, ensuring you get the care you need. 

Are you or someone you know in need of URGENT mental health and wellbeing support? 

In the event of a  life-threatening emergency, please dial 000.

If you or someone in your care for needs urgent mental health support or advice, please contact the Eastern Health Access Team on 1300 721 927.  This service is available 24 hours a day, 7 days a week. 


Other useful numbers: 

  • LifeLine Australia – Crisis Support, Suicide Prevention (13 11 14)  
  • Suicide Help Line – Free Suicide Prevention Counselling (1300 651 251)   
  • Beyond Blue – a guide to mental health problems and support available (1300 224 636)
  • Headspace – assisting young people, 12 to 25 years to find the right help for problems affecting wellbeing. 
  • Kids Helpline – Mental Health Information and phone counselling (1800 551 800)
  • Safe Steps Family Violence Response Centre (1800 015 188) 
  • The Orange Door  – providing referral and information support to families including family violence support. 
  • Young Carers Network nationally coordinated online resource to raise young carer awareness, provide information, and direct young carers to appropriate pathways for support. 
  • Tandem – representing family and friends supporting people living with mental health issues,  providing information and, advocacy, research and community awareness about caring for people experiencing mental ill-health. 
  • Rainbow Network LGBTIQA+ information and resources.
  • 13YARN Australia- a National crisis support line, 24/7 for mob who are feeling overwhelmed or having difficulty coping (139276)