Post Acute Care is A state government funded program that provides short term services to help people recover at home after discharge from a public hospital. 

Post Acute Care (PAC) aims to:
•	Support healing and recovery at home
•	Fill the gap until longer term services commence
•	Provide a flexible service that responds to each client’s individual needs

A variety of services can be arranged and funded for a short period, see overpage:

Eastern Post Acute Care program provides support if you live in the local council areas of Knox, Manningham, Maroondah, Whitehorse or Yarra Ranges. If you reside outside the Eastern Health catchment area – a PAC coordinator will refer you to the relevant PAC program

A Coordinator will assess, arrange and monitor a personalised plan of care which takes into account your individual and clinical requirements. Length of program is generally 5 days for nursing services and up to 4 weeks for other personal care type services (such as Showering, Cleaning).

With your consent, your local doctor will be notified of the services you receive under the Eastern Health PAC program.

Fees:

PAC services are generally free - however you will be required to contribute to the costs of consumables such as wound care products, purchase of appropriate equipment or a stay in a Supported Residential Service (SRS). 


Medical Assistance
Should you experience an alteration in your medical condition, please contact your local GP for advice. 

In the event of a medical emergency dial “000” or attend your local Emergency Department. 

If you attend a hospital emergency department or are admitted to hospital please inform hospital staff that you are a client of Eastern PAC, or contact us directly.

Staff Safety
It is important for staff & contractors entering your home to access a safe work environment. We will ask some questions about yourself and your home to ensure safety for staff. 

•	Please identify any hazards to staff 
•	Have you developed a cough, fever or been in contact with anyone who has tested positive to the Corona Virus. – please call our team as soon as possible. 
•	Staff are entitled to work in an environment free from aggression or violence
•	All animals MUST be secured either in a yard or another room
•	NO smoking during staff attendance
•	Shoes can‘t be removed when entering the home
 

Cancellations/Changes/Public Holidays
Please ensure you notify our staff/contractors promptly of any need to cancel or change timing of visits. Any late cancellation is a cost to our program and will limit our capacity to provide support for others.
Only essential services are provides on public holidays and weekends. The PAC Coordinator will discuss a plan with you, if you are affected. 

Monitoring & Support
Beyond Blue:1300 224 636     Lifeline: 131 114 
My Emergency Doctor App is free between 6pm and 8am. https://www.myemergencydr.com/ 

Depending upon your condition and the services you are receiving, we will call you to ensure you are recovering and the plan of care is proceeding as expected. Your local PAC service is:

?  Peter James Hospital , Wantirna Health and Non-EH hospitals		9881 1815

Planned Services   The following services have been arranged for you based on clinical need

Service	How Often	Until	Contractor
?Personal Care (showering)	?Mon ?Tues ?Wed ?Thu ?Fri		                Only essential services on public   
               holidays or weekends
? Omnicare 9484 8102
? Home Instead Outer East 9754 4861
? Home Instead Outer North East 9439 6676
? Home Instead Inner 9913 7710
? Home Instead Blackburn 9877 3773
?Home Care

		
?In home respite 			
?Nursing for
     ? Wound care
     ? Medication
     ? Stoma Care
     ? Catheter Care	?Daily ?Second daily
?Other__________________		?Bolton Clarke 1300 33 44 55 
?BENETAS 9830 1895
?Healesville DNS 5969 9932 
?HITH 9871 3197

?Supported Residential Service