About us

Eastern Health complies with Health Purchasing Victoria (HPV) Health Purchasing Policy. More information on procurement including a link to the HPV policies can be found on the HPV website.

Eastern Health expects that its suppliers will be aware of and comply with the Victorian Supplier Code of Conduct. Information about the code can be obtained here: Victorian Supplier Code of Conduct.

In 2019, Eastern Health is developing a Social Procurement Strategy that will comply with the requirements of the Victorian Government’s Social Procurement Framework. The Framework clearly defines social and sustainable procurement as a key value-for-money component, and how it can make a difference to Victorian communities. It states that “For buyers, the framework provides the guidance to embed social and sustainable procurement into existing processes. And for suppliers, the framework informs them of the methods to deliver Government objectives, while continuing to grow their business by participating in government procurement.” Information about the Framework including a copy of it, and information for suppliers can be found here: Victorian Social Procurement Framework

Forward Sourcing Plan

Eastern Health has developed a Forward Sourcing Plan that lists the significant procurement it is planning to undertake over the next 12 months. View the latest copy of the Forward Sourcing Plan (PDF ,96KB) (DOC, 86 KB) The plan will be updated at least annually.

Tenders

Eastern Health lists its "Invitations to Supply" on the Tenders Victoria website.

Other Information

• To access a copy of the Terms and Conditions of Eastern Health’s Purchase Orders
• To ensure a transparent process, Eastern Health has a policy on Guidelines for Company Representatives (PDF, 210KB) (DOC, 59KB)
• To ensure a safe environment, Eastern Health has a policy on Visitors to the Operating Suite (PDF, 195 KB) (DOC, 57KB) 
• Visitors Statement of Confidentiality and Code of Practice (PDF, 64KB) (DOC, 35KB)

Complaints

Eastern Health has developed a Procurement Complaints Management policy and summarised this information in “How to Lodge a Complaint about the Procurement Process at Eastern Health”. A copy of this and also Eastern Health’s Procurement Complaints Management practice guideline can be accessed from the following links:  

• How to lodge a complaint about the procurement process at Eastern Health (DOC, 80KB)
• Procurement Complaint Practice Guideline (DOC, 70KB)