ECASA’s service delivery and Covid-19
The Eastern Centre Against Sexual Assault (ECASA), would like to let you know that we are still operating and are committed to providing ongoing counselling, advice and support during this challenging time.
For the safety and health of clients, our staff and the wider community we can provide telehealth where appropriate.
Our dedicated Intake Team continue to take new referrals and able to provide support and consultation where necessary.
Please feel free to contact us on 9870 7330 or contact the 24 hour Sexual Assault Crisis Line (SACL) on 1800 806 292
Stay safe and look after those around you.
ECASA provides a free counselling and support service to people who have experienced sexual assault either recently or in the past. The service is also available to non-offending family and friends. ECASA’s counsellors are trauma specialists with degrees in psychology, social work or counselling.
- Face to face and telephone counselling and support
- 24 hour access to crisis care services for adults who have been sexually assaulted within the last two weeks
- Therapeutic group work
- Information and referral to other relevant services
- Community education
- Secondary consultation and training for professionals
How to access a service
You do not need a referral from your GP to use our service. You can call our intake worker on 9870 7330 and an initial assessment appointment will be arranged for you.
Health professionals wishing to refer a client can call our intake line with the client present.
People who have been sexually assaulted during the past two weeks are offered an immediate crisis care service.
In a collaboration between the University of Melbourne and Australia’s National Research Organisation for Women’s Safety (ANROWS), Safer Families Centre of Research Excellence (based at The University of Melbourne) is running a national project to listen to the voices of women about their experiences in intimate relationships.
We would like to hear from women, over 18 years, who live in Australia, who have been afraid of their partner in the last 5 years. Find out more or you can copy and paste this link https://www.saferfamilies.org.au/anrows-survivor-voices if it is safe to do so.
You can also email the VOICE project team at email@example.com
Frequently Asked Questions
Is it confidential?
All our files are confidential. However there are limits to confidentiality where files are subpoenaed to court.
Where safety concerns exist a Counsellor/Advocate will exercise their duty of care i.e. contacting mental health services if you are suicidal, Child Protection if you are currently being abused and are under 18 years or police if you disclose an assault by an adult and are 16 or under.
Our main office is in Ringwood East.
Outreach sites are also available at Box Hill, Deakin University, Doncaster, Glen Waverley, Hawthorn, Knox, Nunawading and Yarra Junction. (These outreach sites may be limited due to COVID-19 restrictions).
P 9870 7330 or 9870 7310 (Business Hours) or 1800 806 292 (24 hours)
F (03) 9879 8306
The intake line is open for support Mon - Fri 9am - 5pm.
Counselling is available at Ringwood East:
Mon - Fri, 9am - 5pm
24 hour access to crisis care services (recent sexual assault) is available via the business hours phone number (9870 7330), or after hours via the statewide Sexual Assault Crisis Line (1800 806 292).
Available on site at Ringwood East. Outreach location parking varies.
By train or bus to Ringwood East and close to most other outreach locations.
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