A–Z Service Directory

How much does it cost?

Counselling is free for lower and middle income groups. A Mental Health Care Plan is not required.

How often will I attend counselling?

This varies from person to person. You and your counsellor will decide together how regular your appointments will be.

Is what we talk about confidential?

Your privacy is important and it is vital to the work we do. Everything said in counselling is confidential. This means that unless we have verbal or written permission from you, we won't discuss your information with others, including family members. There are some limits to confidentiality and these are:

If you have been referred by a GP, where it is important for your wellbeing we will provide a brief report to that doctor after 6 and 12 sessions, or earlierif appropriate.
There may be times when information is provided to other professionals in order to protect you or others from harm. We are bound by law to do this.

The specific types of situations are a) if you are likely to harm yourself or others, b) if there is a child at risk of harm and c) if the courts compel us to disclose information.