Eastern Health Community Relations falls within the auspice of Human Resources and Community Relations with a responsibility to provide high quality advice and services that support the achievement of Eastern Health’s overall mission of providing high quality, accessible health care services that are responsive to the needs of the community.

The primary responsibilities for Community Relations include the provision of stakeholder communications, coordination of volunteers, fundraising, community liaison and transcultural support. Community Relations acts as a major point of contact for a wide range of stakeholders both internally and externally to the organisation. In addition, the function supports the work of the Board’s Community Advisory Committee.

General Manager Human Resources and Corporate Support

Providing department management and leadership in promoting communication, teamwork and accountability.

Manager Community Relations

Providing and encouraging timely, honest and quality communication between Eastern Health and the community, staff and other stakeholder through media liaison, newsletter publication and distribution, and the development of communications strategies for information generation and community awareness. Further providing senior support to the function of Community Relations across Eastern Health.

Community Relations (Angliss Hospital)

Supporting the functions of Community Relations in the promotion and viability of Angliss Hospital through event management, public relations activities including communications eg newsletters and media liaison, maximising fundraising opportunities and supporting hospital auxiliaries.

Coordinator of Volunteer Services

Promoting and supporting the active involvement of the community in our health services through Volunteer and Auxiliary Programs that complement our staff in the provision of services.

Fundraising Development

Maximising community funding for the benefit of patients across Eastern Health by coordinating direct mail campaigns, donor acquisitions, corporate partner programs, developing trust and foundation relationships and supporting the fundraising activities of Hospital Auxiliaries.

Fundraising (MH)

Maximising community funding for the benefit of patients of Maroondah Hospital through corporate partner programs, community fundraising support projects including hospital auxiliaries and the development of trust and foundation relationships plus event coordination

Transcultural Services

Ensuring health care services are provided in a culturally and linguistically appropriate manner, which takes into consideration the needs of our diverse communities.

Webmaster

Utilising Internet technologies in designing, building and maintaining the Eastern Health website to provide information on services and activities across the Health Service.

Administrative Support

Providing administrative support to the functions of Community Relations which includes event coordination, Auxiliary stalls fundraising support and general promotion of the activities of the Community Relations team.