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Emergency
Department
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Departmental ProfileAngliss Emergency Department takes great pride in its efficiency, safety, and ability to provide satisfaction to both patients and staff. The department is a mid-level provider of care to approximately 350,000-400,000 members of the community in 35,000 annual attendances. One third of our work is provision of urgent care to children. A complete range of general medical and surgical casemix is experienced by the ED except for major trauma cases. |
The department experiences relatively less of the major access block of other metropolitan departments, and has numerous efficient processes in place to keep waiting times to a minimum.
The Department has rated first in state benchmarked studies since 2001 for both patient and staff satisfaction.
The new Department, opening in December 2004, has 27 well-equipped cubicles plus treatment areas. Co-located with the Department are an 8 bed Short Stay Unit and an 8 bed Critical Care Unit.
Angliss Emergency Department leads in
- innovation & progressive management,
- clinical informatics,
- short stay and observation medicine,
- health promotion in emergency medicine, and
- quality management.
Our Mission
To provide a range of safe, accessible, effective and acceptable emergency care for the community and hospital whilst addressing the needs of a continuum of care.
We will achieve this by:
- Developing a compassionate work environment
- Fostering a supportive, learning setting
- Achieving quality in processes and outcomes
- Ensuring a responsive and innovative ethos
- Working as a cohesive team
Contacts
| Dr Graeme Thomson |
Director of Emergency Services and Ambulatory Care Tel 9759 1942 / Fax 9759 1930 graeme.thomson@angliss.org.au |
| Dr Harry Karipis | Clinical
Director of Emergency Services, Angliss Hospital |
| Mrs Jacqui Allen | Nurse
Unit Manager, Emergency Department, Angliss Hospital |
| Telephone | +61 3 9759 1940 |
| Fax | +61 3 9759 1930 |
| Postal address | Albert Street, Upper Ferntree Gully, Victoria, 3056, Australia |
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Angliss
Hospital
Albert Street, Upper Ferntree Gully, 3156 Phone (03) 9764 6111 Fax (03) 9758
0536angliss.hospital@angliss.org.au |
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© Eastern
Health 2003 |